Last updated: May 2026. This policy applies to Networth Encrypt (Pty) Ltd, trading as Cape Luxe Bookings.
Cape Luxe Bookings is committed to protecting your personal information. This Privacy Policy explains what personal information we collect, how we use it, and your rights under the Protection of Personal Information Act, 4 of 2013 (POPIA). By using this website or contacting us, you acknowledge that you have read and understood this policy.
The responsible party for your personal information is Networth Encrypt (Pty) Ltd, trading as Cape Luxe Bookings. We are a premium lifestyle booking coordination service based in Cape Town, South Africa. You can contact us at [email protected].
We collect only the information necessary to arrange your booking enquiry. This may include your full name, email address, WhatsApp or phone number, preferred experience or service, preferred dates, number of guests, and any additional notes you choose to provide. We do not collect payment card details, identity documents, or any sensitive personal information as defined under POPIA.
We collect personal information directly from you when you submit an enquiry through our contact form, send us a WhatsApp message, email us, or call us. We do not use cookies for tracking, do not run advertising pixels, and do not collect any information passively from your browser beyond standard server logs managed by our hosting provider (Cloudflare).
Your personal information is used solely to respond to your booking enquiry, confirm availability with our operator network, coordinate your experience, and communicate with you about your booking. We do not use your information for direct marketing without your explicit consent, and we do not sell, rent, or share your personal information with third parties for commercial purposes.
To arrange your booking, we may share relevant details (such as your name, contact number, group size, and preferred date) with the specific operator or supplier required to fulfil your experience — for example, a helicopter operator, wine estate, or yacht charter company. We share only the minimum information necessary and require our operators to handle your information with appropriate care. We do not share your information with any other third parties.
We retain your personal information for as long as is necessary to fulfil your booking, resolve any disputes, and comply with our legal obligations. Enquiry records are typically retained for a period of 12 months. You may request deletion of your personal information at any time by contacting us at [email protected].
Under the Protection of Personal Information Act, you have the right to know what personal information we hold about you, to request access to that information, to request correction of inaccurate information, to request deletion of your information, to object to the processing of your information, and to lodge a complaint with the Information Regulator of South Africa. To exercise any of these rights, contact us at [email protected].
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. Our website is served over HTTPS with TLS encryption. Enquiry data submitted through our contact form is transmitted directly to our WhatsApp channel and is not stored on any server or database. We do not store form submissions.
This website does not currently use tracking cookies, advertising pixels, or third-party analytics tools that collect personal information. Our hosting provider (Cloudflare) may collect standard server logs including IP addresses for security and performance purposes. These logs are governed by Cloudflare's own privacy policy.
This website contains links to WhatsApp (operated by Meta Platforms, Inc.) and may reference third-party operator websites. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of our website or services after any update constitutes acceptance of the revised policy.
For any privacy-related queries or to exercise your POPIA rights, contact us at [email protected]. If you are not satisfied with our response, you may lodge a complaint with the Information Regulator of South Africa at www.justice.gov.za/inforeg.
Responsible Party: Networth Encrypt (Pty) Ltd (trading as Cape Luxe Bookings) · Cape Town, South Africa · [email protected]